| Rank | |
| Database on ICT strategies success stories or lessons learned | 5 |
| E-strategies from other countries | 4 |
| NICI plans documents from other countries | 4 |
| E-government applications (lessons learned) | 4 |
| Telecommunication privatisation or liberalisation (lessons learned) | 4 |
| Database on ICT Policies success stories or lessons learned | 3 |
| E-learning applications (lessons learned) | 3 |
| E-health applications (lessons learned) | 3 |
| E-governance applications (lessons learned) | 3 |
| E-local administration applications (lessons learned) | 3 |
| E-vote | 3 |
| E-parliament | 3 |
| Telecommunication Regulation lessons learned | 3 |
| Alternative Energy and solar Energy (lessons learned) | 3 |
| Gender and ICT (lessons learned) | 3 |
| Youth and ICT | 3 |
| ICT for Job promotion | 3 |
| TOR of various phases from other countries | 2 |
Expertise was required in the following areas:
LEGAL AND REGULATORY FRAMEWORK
- Telecommunication regulation
- ICT regulation
- Foreign direct investment
- Resources mobilisation
- Regional integration and international cooperation
HUMAN CAPACITY BUILDING
- Capacity building for ICT specialists
- Capacity building for ICT use
BASIC INFRASTRUCTURE
(technology transfer -investments)
- Telecommunication infrastructure
- Investment in telecommunication basic infrastructure
ICT APPLICATIONS
- E-Government (facilitating of Government Administration and Services delivery)
- E-services (call-centers/e-work/etc..)
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